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netsperience 2.x
web development, web site design, seo and smo

LinkedIn Removed My Photo

Mon, 12/20/2010 - 5:09pm — decibel.places

Resolved - for now - With a Different Photo

Well, LinkedIn finally enabled the photo upload, but I'm not the most photogenic geezer, I would like my colorized photo back!

 

Ongoing Saga: Useless Advice, Still Frustrated

My account is restricted and I cannot upload a new photo to remove the restriction because my account is restricted because my previous photo was removed:

 

 

Here is the latest useless communication from LinkedIn:

 
 
Subject: Help?
 
 
Hi Randall,

Thanks for contacting LinkedIn with your questions.

Your account is currently restricted because of the photo you have on your profile. If your Javascript is enabled you should be able to upload a photo. If it does not work on one browser try a different one. Once you get the photo changes your account will be unrestricted.

If you have further questions, please feel free to reply to this message.

Travis
LinkedIn Customer Support
 
 
Original Contact:
 
Member Comment: Randall Goya 12/17/2010 19:07
 
My account is restricted:

1. I cannot upload a photo even following your directions and disabling Javascript

2. I cannot send an invitation to connect

3. I cannot select a contact as an expert when answering a question

please help

Stop fucking up my LinkedIn account

 

I created an "obamicon" from a webcam self-portrait on January 23, 2010 and it's the photo I use on Twitter, Facebook, drupal.org etc.

LinkedIn has removed the photo from my profile, despite my protest that it is an integral part of my identity on the web and an actual photo of me. Now I cannot even upload another photo.

The LinkedIn User Agreement specifically prohibits:

25. Upload a cartoon, symbol, drawing or any content other than a head-shot photograph of yourself in your profile photo;

I could understand it when they removed my previous photo
(on the left), but this IS a recognizable headshot of me.
I can't find the original photo but here is another one (on the right)

 

 

You can send an email to Customer Support on my behalf:  linkedin_support@cs.linkedin.com

Here is the most recent reply from LinkedIn:

 
 
Subject: You removed my photo and now I cannot select contacts
 
 
Hi Randall,

Thank you for your return message.

The photo was removed because it was in violation of LinkedIn's policy. I understand that you may have the same poster/photo on other sites. They have their own guidelines.

The User Agreement states that you may not upload a cartoon, symbol, drawing or any content other than a photograph of yourself in your profile photo.

Thank you for sharing your comments on how we can make LinkedIn better. Feedback from members like you provides us with many insights that identify the needs of our customers. I sent your message to our research and development team for review and consideration in future developments.

Although every idea cannot be individually responded to or implemented, please know that we do monitor suggestions quite closely for recurring themes. I would like to invite you to follow us on Twitter ( http://twitter.com/linkedin ) or subscribe to the LinkedIn Blog ( http://blog.linkedin.com ) to receive the latest notifications on site improvements. Both options are great ways to stay informed about new releases and exciting work going on behind the scenes here at LinkedIn.

Thank you for being a valued member of our LinkedIn community!

Stephanie
LinkedIn Customer Support
 
 
Original Contact:
 
Member Comment: Randall Goya 10/09/2010 18:11
 
I have complained before that the photo you removed is an actual photo of myself

and it's my photo on my other web accounts including

Facebook http://www.facebook.com/people/Decibel-Places/100000187748486

Twitter http://twitter.com/decibelplaces

Drupal.org http://drupal.org/user/58977

and many more web communities

and I don't know if it's related, but I am unable to select experts from my contacts when I answer questions, or to forward a question to selected contacts - the widget comes up with 0 contacts

http://netsperience.org/content/blog/errors-and-inconsistencies-linkedin

log in with your account on